As soon as the package is delivered, the customer becomes responsible for the package. Reflet Beauté is not responsible for theft or loss of products following shipment. It is the customer's responsibility to be present during delivery and/or send the package to a safe location. We will not make any refunds or exchanges in the event of theft.

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We are not responsible if you made a mistake in your address during purchase. You must make sure you enter the correct shipping information!

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We are always available for any questions, simply email us and we will respond promptly.

Delivery Policies

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Average delivery times are 3 to 5 working days. Delays beyond our control may occur during busier periods. Our packages are sent by Purolator, our packages are delivered without signature.